gperya Privacy Policy – How We Handle Your Personal Data as a Filipino Player

1. What Information Do We Collect?

When you register on gperya, we collect the personal information necessary to create and manage your account, verify your identity, and deliver our services to you as a Filipino player. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or requesting withdrawals. We also collect technical data automatically when you use the platform, such as your IP address, device type, browser information, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for players in the Philippines. We do not collect more information than is reasonably necessary for the purposes described in this policy, and we do not collect sensitive personal information unless it is required for identity verification or legal compliance.

2. How Is Your Information Used?

The personal data we collect is used exclusively to operate and improve the gperya platform and to fulfil our obligations to you as a registered player. Specifically, we use your information for the following purposes:

• Creating and managing your player account and verifying your identity in line with Philippine regulations.
• Processing deposits, withdrawals, and other financial transactions in Philippine pesos (PHP).
• Communicating with you about your account, platform updates, and support requests.
• Detecting and preventing fraud, money laundering, and other prohibited activities on the platform.
• Complying with legal and regulatory obligations applicable to online gaming operators in the Philippines.
• Analysing platform usage patterns to improve features, performance, and the overall player experience.

We will never use your personal data for purposes that are incompatible with those listed above, and we will not sell your information to third-party marketers or advertisers under any circumstances.

3. Who Do We Share Your Data With?

gperya does not sell, rent, or trade your personal information to any third party. We mayshare your information with trusted third-party service providers who assist us in operating the platform, processing payments, and fulfilling our legal obligations — but only to the extent strictly necessary for those purposes. These service providers are contractually bound to handle your data securely and are not permitted to use it for any purpose beyond what we have authorised. We may also disclose your personal information to Philippine government authorities, regulatory bodies, or law enforcement agencies when required to do so by law or when we have a good-faith belief that disclosure is necessary to protect the rights, safety, or property of gperya or its players. In the event of a business transfer or restructuring, your data may be transferred to a successor entity, provided that the same level of data protection is maintained. We will always inform you of any material changes to how your data is shared, in accordance with our obligations under the Data Privacy Act of 2012.

4. How Do We Keep Your Data Secure?

Protecting the personal information of every Filipino player on gperya is a responsibility we take seriously. We implement a range of technical and organisational security measures designed to prevent unauthorised access, accidental loss, alteration, or disclosure of your data. These measures include encrypted data transmission, access controls that restrict who within our organisation can view your personal information, and regular security reviews of our systems and processes. Payment information is handled through secure, industry-standard channels and is never stored in plain text on our servers. While we make every reasonable effort to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your gperya account and to keep your login credentials confidential at all times. If you suspect that your account has been compromised, please contact our support team immediately through the details available on the FAQ page.

5. How Long Do We Retain Your Data?

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine laws and regulations governing online gaming operators. Transaction records and identity verification documents may be retained for a minimum period mandated by anti-money laundering regulations and other legal requirements, even after your account has been closed. Once the applicable retention period has expired and there is no longer a legal or operational basis for holding your data, we will securely delete or anonymise it in accordance with our internal data management procedures. If you request the deletion of your account and personal data, we will process your request promptly, subject to any legal obligations that require us to retain certain records. You may submit a data deletion request by contacting our support team through the details provided on the FAQ page.

6. What Are Your Data Rights as a Filipino Player?

Under the Data Privacy Act of 2012 and its implementing rules, you have a number of rights in relation to the personal information we hold about you. These rights include the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data in your account. You also have the right to object to the processing of your personal data in certain circumstances, the right to erasure or blocking of your data where it is no longer necessary for the purposes for which it was collected, and the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated. To exercise any of these rights, please reach out to our support team at [email protected] or visit our FAQ page for guidance on how to submit a data rights request. We will respond to all verified requests within the timeframes required by applicable law.

7. Cookies and Tracking Technologies

gperya uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session when you are logged in, and gather anonymised analytics data that helps us understand how Filipino players use our services. Cookies are small text files stored on your device by your browser, and they do not contain your personal financial information or passwords. Session cookies are deleted automatically when you close your browser, while persistent cookies remain on your device for a set period to remember your preferences and improve platform performance on your next visit. You can manage or disable cookies through your browser settings at any time; however, please note that disabling certain cookies may affect the functionality of the platform and your ability to access some features. By continuing to use gperya after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine laws, or the services we offer on gperya. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players through their account or via platform communications. We encourage all players to review this page periodically to stay informed about how we are protecting their personal information. Your continued use of the platform following any update to this policy constitutes your acceptance of the revised terms. If you have any concerns about changes to this policy, please contact our support team at [email protected] or visit the FAQ page for further assistance.